Public Interest and Private Rights In Social Media

The book focuses on the use and impact of social media and where they see it heading as a platform, keeping in mind it was published in 2012. the legal aspects are discussed, especially within the academic and private sectors. The titles of a number of chapters stood out include: Social media: blessing or curse? a business perspective, Improving the customer experience: how social media can make a difference, Social media: does it generate the continuum of transparency in organisations?, and finally The uses and accuracy of social analytics data and platforms.